These Terms and Conditions form the basis of the agreement (“Contract”) between the Owner, Salima Benamor (“Owner”), operating as an Entreprise Individuelle, and the Client (“Participant”) for a French Language Retreat (“Retreat”) in Provence, France. The primary client responsible for making the booking must ensure these Terms & Conditions are shared with all members of their booking party (“Participants”) prior to making a deposit and prior to arrival. By making a booking and paying a deposit for yourself and/or others, you confirm that you have shared these Terms & Conditions with all members of your party and that each Participant agrees to adhere to them.

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Reservation and Payment: A reservation is confirmed by email from the Owner upon receipt of a non-refundable deposit of 50% of the total Retreat cost. The remaining balance is due 30 days before the Retreat start date. All payments must be made by wire transfer.

• The first payment (50% of the total cost, non-refundable) confirms the booking;

• The second payment (50% of the total cost, non-refundable) is due 30 days prior to the Retreat start date.

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Cancellations and Refunds: If the Participant cancels for any reason, 30 days or more before the Retreat, the Participant forfeits 50% of the total Retreat cost (the non-refundable deposit). Less than 30 days before the Retreat, the Participant forfeits 100% of the total Retreat cost. Participants are strongly encouraged to secure travel insurance to protect against unforeseen cancellations or losses. In the unlikely event that the Owner must cancel the Retreat, Participants will receive a full refund of any payments made. The Owner is not liable for other expenses incurred by the Participants, such as airfare, transportation, or alternative accommodations.

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Check-In and Check-Out: Participants are welcomed from 4:00 pm CET on Sunday. Please coordinate your estimated arrival time in advance with the Owner. Participants must depart by 11:00 am CET on Sunday. Late departures may incur additional fees.

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Retreat Program Participation: Participants are expected to fully engage in the Retreat activities, including language classes, cultural experiences, and shared meals, as outlined in the program. The Retreat is designed as a learning and cultural immersion experience and is not a typical vacation stay. The Retreat is for personal, non-commercial use only. It may not be used for promotional, commercial, or business purposes. Participation is non-transferable and may not be assigned to another person without prior written consent from the Owner.

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Accessibility: Please note that the Retreat location and Hotel includes multiple stairs, uneven terrain, and gravel paths. Participants with limited mobility or specific accessibility needs should carefully consider these factors before booking. The hotel is not handicap accessible.

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Liability and Insurance: The Owner is not liable for accidents, injuries, or illnesses occurring during the Retreat. Participants are responsible for their own travel, health, and liability insurance to cover cancellations, medical needs, and other potential risks.

 

Personal Belongings: The Owner is not responsible for loss, damage, or theft of personal belongings. Participants are encouraged to safeguard valuables during their stay.

 

Data Privacy: The Owner is committed to protecting your personal data in compliance with the EU’s General Data Protection Regulation (GDPR). Data collected is used solely for managing bookings and participation and is processed securely. Your data will not be shared except with essential service providers or as required by law. You have the right to access, correct, delete, or restrict your data. For any data inquiries, please contact us directly. By booking, you agree to these data privacy practices.

 

Force Majeure: The Owner is not responsible for delays, cancellations, or changes due to events beyond her control, such as natural disasters, weather disruptions, or government actions. Rescheduling may be considered in such cases.

 

Governing Law: These Terms & Conditions are governed by the laws of France. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the French courts.